Applications Managed Services (AMS)
Organizations thrive on robust, agile business applications to power essential operations like sales, service, inventory management, and analytics. These applications are now central to ongoing transformation efforts. To truly support your business, they need to be adaptable, allowing you to seamlessly respond to evolving requirements and goals.
Application Management Services (AMS)
Adnile’s Application Management Services (AMS) offer a complete lifecycle approach to managing your critical applications. Our comprehensive services cover:
- Due Diligence: Thorough assessment of your existing applications.
- Portfolio Analysis: Strategic evaluation of your application landscape.
- Transition: Smooth onboarding and integration of our services.
- Business As Usual: Reliable and consistent day-to-day operation.
- Continuous Improvement: Ongoing optimization and enhancement.
Our AMS Portfolio Includes:
- Application Development: Building new, custom solutions tailored to your needs.
- Application Maintenance: Ensuring your applications run smoothly with regular updates and fixes.
- Application Modernization: Upgrading and transforming legacy applications for improved performance and relevance.
- Application Portfolio Management: Strategically managing your entire application ecosystem.
- Enterprise Application Integration: Seamlessly connecting disparate applications across your organization.
How Our Services Empower You:
Adnile’s AMS provides customers with:
- Analytics-driven Continuous Improvement: Leveraging data to constantly enhance your applications.
- Business Process SLAs and KPIs: Ensuring applications meet defined performance and operational standards.
- Proactive and Predictive Maintenance: Addressing potential issues before they impact your business.
- Visibility into Application Behavior: Gaining insights into how applications affect your business operations.
Why Choose Adnile for AMS?
Our AMS practice guarantees that your systems are always available and capable of supporting your business. Key features of our service include:
- Service Catalogue: A ready-to-deploy suite of structured IT services.
- Standard Knowledge Base: A comprehensive database of solutions for common issues, speeding up resolution times.
- Integrated Alert Management: A unified view of alerts and tickets, allowing us to predict and prevent incidents.
- Global Frameworks: We adhere to ITIL & ITSM frameworks for service and incident management, improving your business process cycle time and reducing operational costs.
- 24×7 Global AMS Delivery: Around-the-clock support, ensuring your operations never stop.
- On-site and Offshore Support: Flexible support options tailored to your preferences.